Welcome to Srisilk Sarees. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.
1. General
Srisilk Sarees provides handcrafted silk sarees and related products through our online store. We reserve the right to modify, update, or discontinue any part of our website, products, services, or these Terms & Conditions at any time without prior notice.
By using our website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.
2. Product Information
We make every effort to ensure that product descriptions, specifications, pricing, and images displayed on our website are accurate.
However:
-
Slight variations in colour may occur due to screen resolution, lighting, or device settings.
-
Since many of our sarees are handcrafted, minor variations in weave, texture, or motifs are natural characteristics of handmade products and should not be considered defects.
-
Product measurements are approximate and may vary slightly.
3. Pricing & Payment
-
All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
-
Prices are subject to change without prior notice.
-
Payment must be completed before an order is processed.
-
We accept payments through secure and trusted payment gateways.
-
Srisilk Sarees does not store your complete debit or credit card information.
4. Order Acceptance
After placing an order, you will receive an order confirmation email or SMS.
Please note that this confirmation only acknowledges receipt of your order and does not guarantee acceptance.
We reserve the right to:
-
Accept or decline any order.
-
Cancel orders due to pricing errors.
-
Cancel orders if products become unavailable.
-
Cancel orders suspected of fraud or unauthorized activity.
If payment has already been received for a cancelled order, the applicable refund will be processed.
5. Shipping & Delivery
Orders are processed and shipped according to our Shipping Policy.
Estimated delivery times are provided for reference only and may vary due to courier delays, weather conditions, customs clearance, or other circumstances beyond our control.
Srisilk Sarees is not liable for delays caused by third-party shipping providers.
6. Returns, Exchanges & Refunds
Our return, exchange, and refund procedures are governed by our Return & Refund Policy.
Customers are encouraged to read that policy before placing an order.
Products must meet the eligibility conditions stated in the Return & Refund Policy.
7. Order Cancellation
Orders may only be cancelled before they are dispatched.
Once an order has been shipped, it cannot be cancelled.
If you wish to cancel your order, please contact our customer support team immediately after placing your order.
8. User Responsibilities
By using our website, you agree that you will:
-
Provide accurate and complete information.
-
Keep your account information secure.
-
Not misuse or interfere with the website.
-
Not engage in fraudulent or unlawful activities.
-
Not attempt to gain unauthorized access to our systems.
Any misuse of the website may result in suspension or termination of access.
9. Intellectual Property
All content available on this website, including but not limited to:
-
Logos
-
Brand name
-
Product images
-
Product descriptions
-
Graphics
-
Website design
-
Text
-
Videos
is the exclusive property of Srisilk Sarees and is protected by applicable copyright, trademark, and intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Srisilk Sarees shall not be liable for:
-
Indirect or incidental damages.
-
Loss of profits or business opportunities.
-
Delays caused by courier partners.
-
Technical interruptions or website downtime.
-
Errors resulting from inaccurate customer information.
Our maximum liability shall not exceed the value of the purchased product.
11. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in that policy.
12. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of these external websites and encourage users to review their respective terms and privacy policies.
13. Force Majeure
Srisilk Sarees shall not be held responsible for any failure or delay in fulfilling its obligations due to circumstances beyond our reasonable control, including but not limited to:
-
Natural disasters
-
Floods
-
Fires
-
Earthquakes
-
Pandemics
-
Government restrictions
-
Strikes
-
Transportation disruptions
-
Power outages
-
Internet failures
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka, India.
15. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Any changes will become effective immediately upon being published on this website. Continued use of the website after such changes constitutes your acceptance of the revised Terms & Conditions.
16. Contact Us
If you have any questions regarding these Terms & Conditions or require assistance, please contact us.
Srisilk Sarees
📞 Phone: +91 8660892221
📧 Email: theambaramofficial@gmail.com
📍 Address:
Comfort Arizona, Flat No. 408
Yelachenahalli, Kanakapura Road
Bengaluru – 560078
Karnataka, India
Thank you for choosing Srisilk Sarees. We appreciate your trust and look forward to serving you with authentic craftsmanship, exceptional quality, and outstanding customer service.